Yas Α. Alsultanny
This paper aims to measure the users’ intention to use e-government services, by selecting innovative ways to protect the e-government services. Potential factors represent frame works that measure intention to use were formed as a result of the literature survey carried out in four related areas: confidence, quality assurance, security, and trust. The demographic information and four hypotheses for users’ intention to use factors were tested by a self-structured questionnaire designed into two sections, the first section measured the demographic information, and the second section consists of 18 statements distributed into four dimensions. The number of respondents was 371. The findings indicate there is statistically significant effect of the confidence; quality assurance, security, and trust on users’ intention to use e-government services, the age, and experience have no statistically significant effect on intention to use e-government services. E-Government trust need to improve and enhance the security level in a regular schedule to increase users’ intention to use is recommended.
Computer network security, weak points, confidence, internet, information technology, quality assurance, security, innovation
Cite this paper
Yas Α. Alsultanny. (2022) Innovate Framework to Evaluate Security of E-Government to Improve Intention to Use Trust. International Journal of Computers, 7, 1-6