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AUTHOR(S): Timothy Shirgba Aikor
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TITLE Transforming Logistics Management: The Role, Challenges and Opportunities of ICT Integration |
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ABSTRACT This paper explores the role of Information and Communication Technology (ICT) in logistics management. It examines various ICT tools and applications, their advantages, associated challenges, and emerging trends. The study employs the exploratory research methodology, which is sa narrative (qualitative) analysis of recent scholarly works and case studies published between 2019 and 2024. Findings reveal that ICT innovations are significantly transforming logistics operations by enhancing efficiency, reducing costs, improving customer satisfaction, and supporting data-driven decision-making. However, the adoption of ICT in logistics is hindered by factors such as high initial capital investment, cybersecurity threats, and the ongoing need for system updates and personnel training. The paper recommends strategic investments in ICT infrastructure, capacity building, robust cybersecurity practices, stakeholder collaboration, standardization, and a focus on sustainability to effectively overcome these challenges and fully harness the potential of ICT in logistics management. |
KEYWORDS Information and Communication Technology, Logistics Management, IoT, AI, blockchain, big data, and cloud computing |
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Cite this paper Timothy Shirgba Aikor. (2025) Transforming Logistics Management: The Role, Challenges and Opportunities of ICT Integration. International Journal of Economics and Management Systems, 10, 35-44 |
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