PDFAbstract: The purpose of this study is to analyze the parking-related civil complaints data that was registered in 2015 for Busan City in South Korea by using a social network analysis (SNA) method. Out of the approximately 2,000 civil complaints that were registered during 2015 in Busan City, 412 complaints were traffic-related and were chosen as the research sample. After extracting parking-related
Keywords: from this sample, we conducted a degree centrality analysis using an SNA method. Parking difficulties, illegal parking, conflicts between residents, insufficient availability of parking spaces, and public parking lots appeared to be the most common problems expressed in the civil complaints that related to parking according to the results of the degree centrality analysis. In particular, parking difficulties due to the insufficient availability of parking spaces and other issues caused by illegal parking appeared as
Cite this paper
Na-Rang Kim, Soon-Goo Hong, Soon Hyoung Park. (2018) A Social Network Analysis of the Parking-Related Civil Complaints in Busan City . International Journal of Transportation Systems, 3 , 17-20
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