Holonic Crisis Management Case Study Using Problem Tree Analysis

Abstract: The paper presents the preliminary results of an ongoing research at an international automotive company. The novelty of the approach consists of the variety of crises that might be handled at the organization’s level. The proposed procedures are complementary measures for those cases when the most common solutions such is the risk management plans, the contingency plans, crisis communication plans and all other crisis management scenarios fail. The procedure encourages non-linear thinking, where the members of the crisis management team use their intuition and creativity to solve unforeseen events.