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AUTHOR(S):

Hugh Xuechen Liu, Christian Wagner

 

TITLE

Technology Disrupts Employment Relationships and Brings Chaotic Turbulence in High-tech: A Multiple Case Study Approach

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ABSTRACT

We conduct a multiple case study of technology disrupting employment relationships in the early era of the automobile (1903-1912), of e-business (1995-2000), and of data science (2010-now). In each era, technology experts used their expertise of a new high-demand technology to bring chaos and redefine interaction boundaries between them and their employers, thereby gaining significant benefits and redefining relationships with their employers. Through a structured literature review, we identified six key concepts and a pattern of the disruption. Based on the findings, we provide a critical review of technology-enabled disruption theories, the structuration theory framework, the chaos theory and the turbulent environment theory. We finally propose a full map that technology enables the employment relationship disruption harnessed by experts and managers, bringing chaos and turbulence

KEYWORDS

socio-technical transformation, disruptive technology, employment relationship, structuration theory, chaos theory, turbulent environment, multiple case study

 

Cite this paper

Hugh Xuechen Liu, Christian Wagner. (2021) Technology Disrupts Employment Relationships and Brings Chaotic Turbulence in High-tech: A Multiple Case Study Approach. International Journal of Economics and Management Systems, 6, 419-439

 

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