This study aimed to examine the impact of digital illiteracy among faculty members in Palestinian public universities on digital maturity levels. The data was analyzed using the descriptive and analytical approaches, and the study population consisted of 523 lecturers working in two different universities. A stratified sample of 226 lecturers was drawn and structural modeling was used to find the causal relationship between the dependent and independent variables. The independent variable is digital illiteracy and consists of three dimensions: critical thinking, communication, and data analysis, while as the dependent variable is digital transformation maturity, consisting of four dimensions: strategic maturity, organizational and personnel maturity, technological maturity, and data maturity. The results of the study showed that the digital illiteracy rate among Palestinian digital university lecturers was negative at 54%, which is a high indicator that threatens the maturity of digital transformation.
Digital Illiteracy, Digital Maturity, Critical Thinking, Public Universities, Maturity Model
Cite this paper
Ohoud Khatib. (2023) Digital Illiteracy and its Impact on Digital Transformation Maturity in Palestinian Public Universities. International Journal of Education and Learning Systems, 8, 1-17